Keep Your LIMS,
Impress Your Clients

Give your clients the client portal they love.
Keep the LIMS you have.

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orders placed by clients

,000

active testing clients

100

free for your clients

One Centralized Testing Platform

Modern Client Portal

Give your clients instant, secure access to results, orders, and documents through a free online portal they can log into anytime. No more confused phone calls asking about their results.

Key Benefits

Easy access to test results

Automated status updates

Secure document sharing

Standardized data exports

Features Include

Real-time result access

Online order submission

Automatic updates

Powerful analytics

Robust API integrations

Connect with +15,000 Testing Clients

Extensive Network

15,000+ testing clients are already on the Confident network, looking for labs that offer the testing they need. List your lab, show up in search results, and let new clients find you.

Key Benefits

Access new clients

Grow your business

Gain visibility

Understand the market

Features Include

Network access

CRM tools

New client onboarding

Market analytics

Streamline Invoicing & Payments

Revenue & Invoicing

Invoices attached to every order. Set custom pricing per client, track payments and receivables, and sync QuickBooks in real-time.

Key Benefits

Reduce billing questions

Maximize revenue

Faster billing cycle

Improve collections

Features Include

In-app invoices

Custom pricing by client

QuickBooks integration

Accounts Receivable

Your Data Stays Yours — Always

Secure Infrastructure

Your data and client records stay protected with enterprise-grade security, role-based access controls, and full confidentiality. Confident doesn't own your data and can't share it without your or your clients' permission.

Key Benefits

Control your data

Protect sensitive records

Enterprise security

Always audit-ready

Features Include

Data ownership

User permissions

Data encryption

Activity logging

Customer Service Without The Overhead

Free Client Support

Your clients get direct access to Confident's support team for all client portal questions at no cost to them or you. That means fewer tech support calls and more repeat customers.

Key Benefits

Reduce support calls

Faster client resolution

Smooth client onboarding

No added cost

Features Include

Direct support channel

Same-day responses

Guided onboarding

Included in all plans

Offer Power Toolsfor Your Power Users

Your largest and most technical clients can purchase Pro plans directly, unlocking unlimited API integrations, webhooks, self-serve query builders, and AI-powered data tools.

Custom Analytics

Trend analysis and custom reporting dashboards

API Access

Connect to your clients' internal systems

Priority Support

Fast response times from senior technical service reps

Looking to order lab tests?

Find a lab

Cannabis & Hemp

"I can't say enough nice things about the Confident team. Everyone I've worked with is fantastic!"

We've Got Your Back

When you need help, you get it fast. <4 hours median support response times <2 day median completion of configuration changes

Ming

CEO at Harrens Lab

Cannabis & Hemp

"When we first approached Confident, we had to rapidly transition our huge sample volume off of a legacy system within a few weeks or risk halting operations. Confident stepped up to this challenged and delivered Like champs. We were live in weeks and didn't miss a beat."

Go live in weeks, not months

White-glove onboarding, modular configuration, data migration, and free training

John

CEO at New Bloom Labs

Cannabis & Hemp

"Confident significantly improved our lab's efficiency. Since adopting Confident, our turnaround time accelerated 3x!"

3x faster turnaround time

Fewer clicks, fewer errors, faster turnaround, powered by modern technology

Keven

CEO at Excelbis Labs

Cannabis & Hemp

"There was a specific instance where the state asked for updates to reporting logic. Confident had the updates ready for us within a day. Dealing with the service team is always easy and painless."

Cannabis Industry Experts

We get it. Over a decade of cannabis experience. Teammates who ran cannabis labs.

Brian

Director of Operations at Level One Labs

Nutraceuticals

"When we first approached Confident, we had to rapidly transition our huge sample volume off of a legacy system within a few weeks or risk halting operations. Confident stepped up to this challenge and delivered like champs. We were live in weeks and didn’t miss a beat."

Onboard in weeks, not months

When other LIMS fail, Confident delivers. Rapid configuration, historical data migration, white-glove service, priority support.

John

CEO at New Bloom Labs

Cannabis & Hemp

"Confident has all the integrations my lab needs, from instruments to APIs. Their expert technical support is fast and helpful, making it easy for me to operate more efficiently than ever.”

Integrations + Service = Efficiency

Confident has all the integrations my lab needs, from instruments to APIs. Their expert technical support is fast and helpful, making it easy for me to operate more efficiently than ever.

Keven

CEO at Excelbis Labs

Cannabis & Hemp

"Everyone is wonderful to work with at Confident LIMS. Prompt response, kind, and patient! I can't say enough nice things about the Confident LIMS team."

Excellent service matters

We get it. Running a busy lab isn't always easy, but it can be. Our expert team ran labs like yours. We're here to ensure your lab succeeds.

Kellie

Director of Operations at RSR Labs

Cannabis & Hemp

"When other LIMS providers told us they couldn't deliver on regulatory changes, Confident always had solutions."

Industry-specific solutions

Automatic updates to regulatory requirements keep you compliant without the constant manual checks

Brian

Founder at Level One Labs

Agriculture

"Confident plays an essential part of operating our lab. The platform is very user-friendly, and navigating is seamless. Confident has so much that make our daily work smooth and efficient."

60% faster processing time

Efficiency is our North Star. Intuitive and easy-to-use interface with fewer clicks means it's the LIMS you'll actually want to use.