Full platform

Give your clients instant, secure access to test results through a branded portal they can log into anytime from anywhere.

• Real-time test result notifications when reports are finalized
• Secure, permission-based access with full audit trails
• Complete historical data access and exports
• Sharable test result links, QR codes and labels

Let clients submit samples, track progress, and manage orders without a single phone call or email to your lab.

• Optional online ordering with tailor-made sample intake forms
• Real-time sample status tracking from submission through published results
• Accessible invoices, COC forms, order logs and other order-related documents
• View payment statuses by order and invoice

Automate invoicing, sync with QuickBooks, and track every payment from order to close.

• Built-in invoicing tied directly to orders from creation to completion
• Native QuickBooks Online integration for seamless accounting sync
• Configurable pricing and discounts per client
• Accounts receivable analytics by aging, test package, assay, or client

Tap into the industry's largest testing network to find new business and expand your client base.

• 15,000+ active testing clients searching for lab services
• Let prospective clients find your lab based on your services and region
• Automatically import all records for new clients with a single email address
• Retain clients loyal to Confident for the long-term

Track every client interaction and manage relationships without leaving your LIMS.

• Integrated CRM workspace within your daily workflow
• Complete order, contact and communication history per client
• Client activity tracking across orders and samples
• Free client onboarding guide and unlimited ongoing technical support