Confident LIMS Products Overview: Configurable, Powerful and Modern Lab Software for Compliant and Efficient Analytical Testing

Modern Software
Built for
Efficient Labs

Streamline your operations, stay audit-ready, and give your clients a modern experience — all from one configurable platform built for busy analytical testing labs.
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User interface of a task management system with a sidebar menu and an action dropdown showing options like Open all, Generate Reports, Assign Status, Set Due Date, and Print, along with a table displaying order statuses such as Completed, Canceled, In Progress, and Placed.
Tags with labels including Automated testing operations, Automated data validation, Audit-ready documentation, Streamlined regulatory reporting, Insightful Tests Analytics, and Compliance workflow management.
Certificate of Analysis showing pesticide test results with columns for analyte, LOD, LOQ, limit, result, and status, marked as Pass.
SOLUTIONS OVERVIEW

Choose the Right Solution for Your Lab

Two ways to work with Confident:
Upgrade your LIMS to Confident or keep your current LIMS.
Get Confident's #1 Client Portal & Testing Network either way.
Best value & Most popular
Full Platform
All-in-one solution including LIMS, Client Portal and Testing Network
Best for labs who:
  • Need to modernize their entire lab operations
  • Need to eliminate manual processes and paperwork
  • Need a single, integrated solution for all lab processes
  • Need to scale their operations efficiently
Includes:
  • Complete LIMS platform
  • Integrated Client Portal & Testing Network
  • All automation and compliance features
  • Most powerful analytics and integration features
  • Unlimited users, clients, assays, and analytes
  • Usage-based pricing, no multi-year contracts
Unsure which solution is right for you? Talk with us.

Every plan includes unlimited users, scales with your sample volume, and comes with no multi-year lock-in.

Start with what you need today — change anytime.
API & Webhooks for integrators
Build on Confident
Read and write orders, samples, results, and files programmatically. Connect your LIMS, ERP, or client systems to Confident via REST API and webhooks.Use Confident LIMS or keep the LIMS you have.
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How WE HELP

Running a Lab
Should Be Easy

Your lab runs on precision — your software should too.
Confident automates manual processes and builds compliance into your daily workflow so you can focus on your clients and the science.
Delight Your Clients
Attract and retain testing clients with the #1 Client Portal & Testing Network
Grow revenue by giving customers:
  • Powerful, free Client Portal
  • Easy data exports and API integrations
  • Centralized ordering and sample tracking
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278%
growth in sample volume
Labs grew their monthly sample volume by an average of 278% over four years after going live on Confident.
Simplify Compliance
Keeping up with complex regulations drains time and focus
Stay compliant with built-in tools for:
  • METRC, BioTrack, and state system reporting
  • Audit-ready documentation
  • ISO 17025 and NELAP compliance workflows
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50%
faster reporting workflow
Cut down time spent on compliance documentation by 50% compared to manual methods, with built-in templates and streamlined workflows for state system reporting.
Automate Manual Processes
Manual data entry and repetitive tasks slow down your lab
Focus on science, not paperwork, with automated workflows for:
  • Sample tracking & management
  • Data entry & validation
  • Result calculations & reporting
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60%
reduction in manual work
Labs using our platform save an average of 25 hours per week through automated sample tracking and data entry
Eliminate Data Bottlenecks
Disconnected systems create inefficiencies and data silos
Eliminate data bottlenecks with:
  • Batch data updating in just a few clicks
  • Automated data validation
  • Centralized data management
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75%
less time on instrument data entry
Labs using our bulk import capabilities reduce manual data entry time by up to 75% on average, eliminating hours of tedious work.
Customer Success Stories

Trusted by Leading Labs

See how labs are transforming their operations and achieving measurable results with Confident
Cannabis & Hemp
"There was a specific instance where the state asked for updates to reporting logic. Confident had the updates ready for us within a day. Dealing with the service team is always easy and painless."
Cannabis Industry Experts
We get it. Over a decade of cannabis experience. Teammates who ran cannabis labs.
Brian
Director of Operations at Level One Labs
Cannabis & Hemp
"Confident significantly improved our lab's efficiency. Since adopting Confident, our turnaround time accelerated 3x!"
3x faster turnaround time
Fewer clicks, fewer errors, faster turnaround, powered by modern technology
Keven
CEO at Excelbis Labs
Cannabis & Hemp
"When we first approached Confident, we had to rapidly transition our huge sample volume off of a legacy system within a few weeks or risk halting operations. Confident stepped up to this challenged and delivered Like champs. We were live in weeks and didn't miss a beat."
Go live in weeks, not months
White-glove onboarding, modular configuration, data migration, and free training
John
CEO at New Bloom Labs
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See What Confident Can Do for You

Join +20,000 people running their business more efficiently. Schedule a quick call to learn how you can too.
In 15 minutes, you’ll know if Confident will save your lab hours per week