Confident LIMS — Complete Lab Information Management System for Multi-Industry Testing

Full Platform

The LIMS You Actually Want
To Use

The comprehensive laboratory information management platform purpose-built to handle your entire testing workflow

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overview

One Platform, End-to-End Lab Management

Get everything you need to run a modern lab, with seamless implementation that has you up and running in weeks
Modern LIMS

Streamline your lab workflows

Client Portal

Enhance client communication

Testing Network

Connect with new clients

Integrations

Work with your existing tools

From manual To automated

Efficiency & Automation

Managing lab operations manually isn't just time-consuming, it's risky. Confident automates your workflows from sample intake to final report so your team can focus on accurate results and growth.
Sample Processing
Invoicing & Order Management
Data Management
Workflow Optimization
Inventory Management

Generate and scan barcodes for instant sample identification

  • Automatic barcode generation
  • Mobile scanning capability
  • Integration with label printers
  • Batch processing support

Capture and store sample images

  • Mobile photo upload
  • Automatic sample linking
  • Secure storage
  • Visual verification

Accession samples in bulk or from client portal

  • Client self-submission or entry by lab staff
  • Configurable intake forms per industry and matrix category
  • Automatic field validation
  • Real-time confirmation & status tracking
User interface showing label options with 'Large vial label' selected, layout settings including size, margin, font size, and barcode selected, plus a barcode and a QR code with a download QR code option.Mobile app interface displaying a Sample Photos section with a search bar, sort dropdown set to Sample ID descending, and options to upload files or use the camera.

Monitor every order from submission to completion

  • Real-time order status tracking
  • Open and completed order counts
  • Edit, complete, and cancel workflows
  • Automatic client email notifications

Generate branded invoices with line-item detail

  • Auto-generated branded invoices
  • Line-item breakdown by test package
  • Configurable tax and discount rules
  • Print-ready with payment terms

Set client-specific pricing for every order

  • Per-client test package pricing
  • Flat percentage discounts per client
  • Standard vs. client price comparison
  • Rush fees and package pricing

Record payments and track outstanding balances

  • Full or partial payment recording
  • Date, amount, and memo tracking
  • Paid/Unpaid status per order
  • Payment history per client account

Sync draft or final invoices to QuickBooks Online

  • Native QuickBooks Online integration
  • Configurable invoice sync at different order statuses
  • Automatically map customers and services with QuickBooks
  • Zero double entry between systems
Order status tracking dashboard showing counts of orders and samples placed, in progress, and completed with a table listing order details and statuses.Invoice from Blue Ocean Laboratory with columns for test ordered, quantity, unit price, and total price, and a Confident logo.User interface showing a client management system with tabs for Orders, Team, Info, and Billing selected, displaying a table with columns for Name, Rush?, Compliance, Status, and Test Types.User interface window titled Record a Payment with fields for entering Amount, Payment Date, a checkbox for Paid In Full, a Memo text area, and a Save button.Illustration showing integration with three connected circles: a multicolored overlap logo, a document icon with a checkmark, and the green QuickBooks logo.

Efficiently import data from your instruments

  • CSV/Excel file import
  • Batch data processing
  • Formatted templates and parsers
  • Data validation and retrieval

Eliminate manual calculation errors

  • Custom and dynamic calculations or defaults
  • Automatic computation
  • Result validation and override tracking
  • Concurrent user handling and version conflict resolution

Ensure accuracy with automated checks

  • Validation rules
  • Error flagging
  • Quality controls
  • Review workflows
User interface for importing files to LIMS showing tabs for All, Ready To Import, Import Completed, Archived, a button for Import Selected, and a table with file statuses and upload information, alongside an Upload Importer widget to upload CSV or TXT files.Partial screenshot of a cannabinoid concentration testing interface with fields for date tested, input units, display units, digits, footnote, extraction volume, dilution factor, and a formula calculation involving raw value, dilution factor, and aliquot weight.Screenshot of a software interface showing a dropdown menu with options like View Sample Profile, Edit Sample, Generate Report, and Print with sub-options Labels and Sample ID QR Code, alongside a table with statuses Completed, Canceled, and In Progress.

Monitor samples throughout your lab

  • Real-time status updates
  • Timeline Management (due dates, rush orders & TAT tracking)
  • Sample status visibility
  • Progress monitoring

Connect with your existing tools

  • Native QuickBooks Online integration
  • ERP system integration
  • CRM system compatibility
  • Inventory management tools

Track sample handling throughout the testing process

  • Digital signatures
  • Timestamped records
  • Audit trail tracking
  • Role-based access
Dropdown legend showing status color codes: Not Started, Prepped, In Progress, Needs Review, Reviewed, Need Retesting, On Hold, Retest in Progress.Diagram showing integration between scientific instrument brands Shimadzu, Agilent, PerkinElmer, ThermoFisher Scientific, Bio-Rad, Sciex, Bruker, and Mettler Toledo on the left, and software platforms Google Sheets, Metrc, Microsoft Excel, Zapier, and Intuit QuickBooks on the right.Chain of Custody document from Blue Ocean Laboratory and Confident with sections for Laboratory, Distributor, Producer, Lab Sampler, Distributor Employee, sampling conditions, and a barcode at the bottom.

Track reagents and supplies from receipt to retirement

  • SKU, lot, vendor, and location tracking
  • Status lifecycle management
  • Monitor consumption, quantities, and expiration dates
  • Attached COAs, SDSs, and vendor docs

Keep every instrument calibrated and audit-ready

  • Calibration and maintenance scheduling
  • Active, Out of Service, Inactive statuses
  • Department and location assignment
  • Service history and notes per instrument

Link every consumable and instrument to samples

  • Lot-level consumable traceability
  • Timestamped inventory activity logs
  • Real-time quantity-on-hand tracking
  • Vendor details and reorder URLs
Table with columns for ID, Name, Department, Status, and Location, showing a dropdown menu for Status with options Stock, Active, and Retired, each with corresponding colored indicators.User interface displaying equipment monitoring table with columns for ID, Name, Department, Status, and Manufacturer; status options include Active, Inactive, and Out of Service.Screenshot of inventory management interface showing tabs for Logs and Files, a list of log entries with icons, and consumable details including SKU, Lot ID, Quantity, Expiration Date, and Date Purchased.
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confidently compliant

Compliance & Quality

Built-in compliance tools for ISO 17025, NELAP, GMP, FDA, EPA, DSHEA, MoCRA, ASTM, API, METRC, BioTrack, and state regulatory compliance. Automated audit trails and reporting keep you audit-ready so you can get back to running the lab.
Regulatory Compliance
Quality Control
Powerful Analytics

Automated compliance reporting with direct regulatory integration

  • Automated regulatory reporting
  • Real-time compliance checks
  • Error prevention
  • Multi-state support

Complete, tamper-evident record of all system activity and data changes — aligned with 21 CFR Part 11 electronic records requirements

  • Automated log generation
  • Template management
  • Digital timestamped signatures by user
  • Searchable and exportable logs

Ensure data accuracy

  • Configurable rules per assay, matrix, and method
  • Automated limit and range checks on every result
  • Flag out-of-spec results before they reach reports
  • Multi-level review and approval before release
Diagram showing a connection between metrc and BIOTRACK.User interface showing two sections labeled Sample Logs and Order Logs with entries for microbial status changes, data saved, and order creation, editing, and receiving, each with an Add Log button below.Diagram showing validation process with a central gear icon labeled Validation branching to Flagged with a flag icon and Approved with a checkmark icon.

Maintain consistent standards with QC workflows

  • Control charts to detect outliers and identify drift
  • QC sample results tracking per analytical batch
  • Track reference standards and compare results to certified values
  • Trend monitoring to prevent, audit, and resolve findings

Track every handoff from sample receipt through final disposition

  • Digital signatures at each transfer point
  • Timestamped custody records with user identification
  • Secure chain-of-custody reports for auditors and clients
  • Role-based access at every custody stage

Track reagents, standards, and consumables across your lab

  • Stock level tracking with low-inventory alerts
  • Expiration date monitoring and notifications
  • Lot-level traceability tied to sample results
  • Usage logging per batch or analytical run
Dashboard screen showing selection filters for Test Package and Client Name, line charts titled Results by Test Package and Amount by Sample Matrix Category, and a summary table labeled Amount by Test Package with blurred data.Chain of custody form displaying sections for laboratory, distributor, producer, lab sampler, distributor employee, and sampling conditions, with logos for Blue Ocean Laboratory and Confident.Popup warning in a software interface stating assays Microbials, Water Activity, and Pesticides require signatories before generating a report with an Ok button below.Inventory management interface showing a table with item statuses and an Edit Inventory popup form with fields for name, department, location, purchase and expiration dates, SKU, lot ID, vendor name, reorder URL, and Cancel and Save buttons.

Track analyte averages and compound profiles over time

  • Analyte trends by client and category
  • Date, matrix, and sample type filters
  • Seasonal and method shift detection
  • Exportable charts for reports

Filterable dashboards that update in real time

  • Stacked and grouped chart views
  • Multi-dimension filtering
  • Sample-level drill-down
  • Shareable team dashboards

Build queries and visualizations without code

  • Drag-and-drop query builder without writing SQL
  • Cross-entity data joins
  • Custom columns and calculated fields
  • Saved and reusable queries

Ask questions in plain English, get charts back

  • Natural language data queries
  • Create charts from written descriptions in English
  • Conversational iteration to edit and refine ouputs
  • Live data answers using your data securely
Line chart titled 'Compounds Over Time' showing three lines with percentages ranging from about 10% to 41%, plotted against a time axis with grid lines for 20%, 30%, 40%, and 50%.Stacked bar chart showing samples over time by category, including concentrates & extracts, ingestible, plant, topical, and other.Interface screen showing data query settings with filters for Samples Status as Failed and Lab ID as 11.Bar chart displaying count by date last published per month, showing increasing trend and reaching nearly 4,000 at peak.
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Delight Your Clients

Growth & Client Success

Give your clients real-time access, self-service tools, and a modern testing experience while tapping into the industry's largest testing network with 15,000+ active clients.
Client Portal
Testing Network
Advanced Client Tools

Give your clients instant, secure access to test results through a branded portal they can log into anytime from anywhere.

  • Real-time test result notifications when reports are finalized
  • Secure, permission-based access with full audit trails
  • Complete historical data access and exports
  • Sharable test result links, QR codes and labels

Let clients submit samples, track progress, and manage orders without a single phone call or email to your lab.

  • Optional online ordering with tailor-made sample intake forms
  • Real-time sample status tracking from submission through published results
  • Accessible invoices, COC forms, order logs and other order-related documents
  • View payment statuses by order and invoice

Automate invoicing, sync with QuickBooks, and track every payment from order to close.

  • Built-in invoicing tied directly to orders from creation to completion
  • Native QuickBooks Online integration for seamless accounting sync
  • Configurable pricing and discounts per client
  • Accounts receivable analytics by aging, test package, assay, or client
Digital interface showing yellow chewable items with analyte levels, safety pass status, and terpene icons.Dashboard showing order statuses with counts: 47 placed orders with 48 samples, 299 in progress orders with 387 samples, and 449 completed orders with 617 samples, along with a table listing orders, clients, payment status, number of samples, and verification status.QuickBooks logo next to an order completion interface with options to send email to client, complete order, edit order, or cancel order, alongside a partially visible invoice document.

Tap into the industry's largest testing network to find new business and expand your client base.

  • 15,000+ active testing clients searching for lab services
  • Let prospective clients find your lab based on your services and region
  • Automatically import all records for new clients with a single email address
  • Retain clients loyal to Confident for the long-term

Track every client interaction and manage relationships without leaving your LIMS.

  • Integrated CRM workspace within your daily workflow
  • Complete order, contact and communication history per client
  • Client activity tracking across orders and samples
  • Free client onboarding guide and unlimited ongoing technical support
User dashboard of Confident software with navigation menu and options for New Orders, Samples, Labels, and Orders.User interface showing Acme Co orders summary with 47 orders, 216 completed orders, and a table listing order status, payment, and delivery options.

Help your clients gain actionable insights from their testing data with configurable reporting tools.

  • Trend analysis across samples, analytes, and time periods
  • Interactive dashboards with real-time filtering and drill-down
  • Embedded AI chatbot and drag-and-drop query builder for custom reports
  • Robust data exports to CSV or JSON for downstream analysis

Connect your clients' systems directly to your lab data with a modern REST API.

  • Full REST API access for programmatic data retrieval
  • Real-time data synchronization across connected systems
  • Native integrations with Zapier (+8,000 apps), ERPs, labeling tools and more
  • Free technical support for integration setup and maintenance

Give all of your clients premium service with free and responsive technical support.

  • Unlimited technical support for all of your clients, free of charge
  • Priority response times with same-day resolution targets
  • Senior technical assistance for complex API integrations or workflows
  • White-glove training for labs to ensure successful client onboardings

Set custom pricing per client to match their relationship and testing needs.

  • Custom prices per test package for individual clients
  • Flat percentage discount applied across all services per client
  • Manual order total adjustments for one-off pricing changes
  • Pricing rules applied automatically to new orders and invoices
Dashboard with line charts showing results and amounts by test package and sample matrix category, with filters for test package, order date, and client name.Dashboard showing API integrations with apps like Canix, Trym, Accumatica, Zapier, Agrify, Teklynx Codesoft, and others, some with signing enabled and options to generate API credentials.User icon in a blue circle at center connected to four surrounding icons: headset, gears, speech bubble, and heart on a white grid background with peach outer border.Diagram showing a central flask icon connected to three price tags with increasing dollar signs, each linked to a user icon, illustrating a pricing or distribution model.
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Quick start, lasting support

Up and Running in Weeks, Not Months

Experience seamless integration with structured onboarding and dedicated support from cannabis industry experts.
Fast Onboarding

Go live in weeks with our streamlined setup process

Industry Experts

Dedicated support team with industry experience

Help Center

Comprehensive guides and training resources

Thumbs-up like icon inside a speech bubble on a white circular background.
Gantt chart with five tasks, some completed with blue checkmarks, showing staggered colored bars representing different task durations and deadlines.
Keys to Fast Implementation
Having these items ready helps ensure a smooth and efficient implementation:
  • Branding Requirement
    Lab logo and report customization preferences
  • Testing Services
    Current test offerings and service packages
  • Lab Parameters
    Testing methods and reporting requirements
  • Modular and Repeatable Configurations
    Leverage reusable components and standard defaults tailored to your region
  • Free Training and Intutitive Interface
    Easy-to-use software means less training, unlimited training if you need it
  • White-Glove Service
    We'll migrate your historical data, customer lists, templates, and calculations

Quick Implementation. Immediate Impact.

While others take months, we get you live in 2-6 weeks
Understand our process
Dashboard interface showing order and sample counts for Placed, In Progress, and Completed statuses, with sections for Samples and Clients.

Built for High-Volume Labs in Any Industry

We got our start in the highly-regulated cannabis industry, where over half the labs in North America use Confident today. But we didn't stop there. Today, Confident powers analytical testing labs across multiple industries.
Cannabis & Hemp
Automated METRC/Biotrack reporting, built-in compliance workflows, and customizable COAs.
Explore Cannabis & Hemp Solution
Food & Beverage
Pathogen & contaminant tracking, FSMA/LAAF compliance, and multi-matrix testing for produce, dairy, and beverages.
Explore Food & Beverage Solution
Agriculture
Soil & plant analysis, pathogen and chemical residue assays, and nutrient profiling for crop and commodity testing.
Explore Agriculture Solution
Nutraceuticals
Potency & identity testing, cGMP compliance, label claim verification, and multi-matrix assay methods.
Explore Nutraceuticals Solution
Cosmetics & Personal Care
Microbial testing, stability studies, safety assessments, and FDA/EU compliance documentation.
Explore Cosmetics Solution
Environmental
Water, soil, and sediment analysis with EPA method support and state/local regulatory compliance.
Explore Environmental Solution
Industrial Chemicals
Chemical composition analysis, purity testing, hazard classification, and OSHA/DOT compliance.
Explore Industrial Chemicals Solution
Oil & Gas
Hydrocarbon analysis, API methods, sulfur & mercury testing, and pipeline/tank integrity monitoring.
Explore Oil & Gas Solution
CANNABIS TESTING EXPERTISE

Industry-Leading Cannabis Testing Solution

Trusted by over half of cannabis labs in North America for complete compliance and efficiency.
+
50
%
of cannabis labs trust us
Industry-leading platform
90
%
faster compliance reporting
Automated METRC/Biotrack reporting
60
%
reduction in manual work
Streamlined operations
Blog

See What We're Up To

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Cannabis Lab Compliance 101: What Every Lab Needs to Know in 2026

Cannabis testing labs must meet ISO/IEC 17025, METRC or BioTrack integration, and strict chain-of-custody rules in 2026. Learn how to stay compliant.

February 25, 2026

Guide

How Confident LIMS and TEKLYNX Work Together to Strengthen Labeling Compliance

See how Confident LIMS and TEKLYNX integrate to streamline cannabis labeling compliance, improve traceability, and reduce errors. Learn how.

February 13, 2026

Announcements

The ROI of LIMS: How Modern Labs Reduce Costs, Increase Throughput, and Stay Compliant

Discover how modern LIMS delivers real ROI by reducing labor costs, increasing lab throughput, and ensuring audit-ready compliance. Learn how labs scale smarter.

February 10, 2026

Guide

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See What Confident Can Do for You

Join +20,000 people running their business more efficiently. Schedule a quick call to learn how you can too.
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In 15 minutes, you’ll know if Confident will save your lab hours per week

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